Hello Everyone. I am, Dr. Scott Petri, your instructor for Improving Teacher and Student Relationships. Welcome to the second lecture on improving teacher and parent communication. Thank you to the great people at Match Education for this great book Phoning Parents by Michael Goldstein. It’s cheaper than a Venti at Starbucks. Go get it.
This video will explain the six types of phone calls the book advocates making. If you read the study by Matt Kraft on the website, you know making proactive calls to parents created stronger teacher-student relationships, improved parental involvement, and increased student motivation.
The book recommends making this systemic behavior, investing 30 minutes a day in making parent phone calls. These calls should be no longer than 5 minutes each, which means you can make 6 calls per day, 36 calls a week. If you have 180 students, it will take 5 weeks to call every parent.
The six reasons for making these phone calls are: Shows courtesy and respect to both student and parent; You know parent got the message because you hear them saying uh-huh and what? Phone call communication is 1 to 1; Provide parents with more detailed information about their child’s progress and behavior than progress reports or dailies; Teacher can provide specific advice to the parent; and Increases student interest and investment in learning.
The Praise Call
Teacher describes a positive choice or goal met by the child
Breaks the negative cycle for struggling students
Praise must be specific and detailed
Focus on effort, choices, and accomplishments
The Correction Call
Describes something the student needs to improve
Helps student and parent understand what improvement looks like
Discuss and decide next steps for beginning the process of improvement
The Check In Call
See how student is doing with classwork and homework
Speak to student before parent
You didn’t finish your work in class today, what was the problem?
Recap purpose of call with parent
Can be praise or reminders
Don’t use texting for corrections or concerns – call instead
Be careful not to automate, or you risk losing the personal bond in the relationship
Services like Remind.com, or Remind 101 can help personalize batch messages.
Texting is the most popular form of communicating for teenagers. 87% of high school seniors text every day, whereas only 61% of them use Facebook daily. This may not be the medium of choice for parents, so ask what they prefer.
An emergency in-person meeting with student and parent present
Create a plan to help student
Be warm, but unapologetic about your high expectations
Make parent your partner
I hope you will consider investing some time in making proactive phone calls to increase your students’ engagement this year. Be sure to check out the additional resources and supplementary videos I’ve put on the blog under the tag phoning parents.